Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400002
Country of Origin
Warranty in Months
By Urban Ladder
Always use coasters or mats while keeping hot, cold or wet materials on the surface else this can affect the polish.
Any spillage should be wiped dry with a soft cloth immediately as there is a chance of staining.
Any cleaning needs to be done with water only
For an ageless look of the product, we recommend a 6 monthly wax rub-down for solid-wood furniture. Wood wax is easily available in online stores & local hardware stores
Colour / polish can fade due to prolonged exposure to sunlight.
Note: Please avoid dragging the bed to reposition it, as this can weaken the joints over an extended period of time, especially in MDF/Particle Board beds.
We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to Returns Policy
Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts.
For products purchased with a trial period, eligibility for return within that trial period would be that the product would need to be clean and free from any damages along with the availability of the complete original packaging material.
All wood products, go through an intense 3-step treatment for any termites, borers and pests
The wood used in the furniture is perfectly seasoned for optimum moisture content, to reduce the possibility of seasonal expansion or contraction of the products.
Post manufacturing, each product has gone through a stringent quality checking process in 3-stages, with a checkpoint of over 50 quality aspects
We go to crazy lengths to ensure our sellers and we hold the badge of quality. We continuously look for feedback to improve the same. So please let us know!
Most of our furniture is made of natural materials, which will have natural differences and the occasional minor blemish
NOTE : Urban Ladder makes all efforts to ensure that products with wood finishes like Teak, Mahogany etc are colour matched to ensure minimum variations between other products of the same colour. There could be minor variations in colour especially over different batches of products over a period of time. Please consider this while adding products to your existing furniture set.