Marketed By
:
Dolphin Bean Bags, Onyx Tower, Basement, Below Pooja Hospital, Opp Bharat Petrol Pump, SV Road, Goregaon West - 400104
Manufactured By
:
Dolphin Bean Bags, Onyx Tower, Basement, Below Pooja Hospital, Opp Bharat Petrol Pump, SV Road, Goregaon West - 400104
Avoid keeping very hot or very cold materials on the wood directly, always use coasters or mats.
Any spillage should be wiped dry with a soft cloth immediately as there is a chance of staining.
Colour/polish can fade due to prolonged exposure to sunlight.
Avoid using abrasive materials like scrub pads for cleaning metal surfaces as they may scratch the surface.
Keep sharp objects away from your sofa. A little tear on the fabric cover may be hard to repair.
For Leather and Leatherette furniture, avoid exposure to water or prolonged moisture.
In case of a stain, a water-free fabric cleaner can be used. However, avoid applying the cleaner directly on the stain. Pour the cleaner onto a clean cloth and test its effect on a hidden area of the furniture before cleaning the stain with the cloth.
Note: Please avoid dragging the products to reposition it, as this can weaken the joints over an extended period of time, especially in MDF/Particle Board beds.
We have specialised quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us.
Please check for the following:
- Stains on the product(s)
- Stitching inconsistency
- More than a 3% variation in size
Depending on the nature of the defect, we will either replace the product or refund the purchase amount. Please contact us within 7 days of receiving the product.
Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code.
Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above.
In the event that a specific set of warranty(s) for any Product or service is provided by a third party i.e. by a manufacturer of the Product that is offered on the Urban Ladder Platform or a third party from whom the Product has originated or a third party service provider, such warranty claims are amongst and between the third party and you. Reliance shall not be liable or responsible for any such warranty(s). We do not take any obligation to mediate or resolve any dispute or disagreement between you and such third party.
We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to Returns Policy
Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts.
We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality.
All our products also have to pass stringent quality checks.
So you only receive a product that scores high on both style and quality.
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Product Dimensions
Recommended Combos with Oliver Ottoman With Storage