Upholstery once stained is difficult to clean. So, please avoid any spills.
Rotate your Mattress
Rotating your mattress lengthwise ensures a longer life for the mattress.
Don't fold your mattress
Doing so negatively impacts construction and life of the mattress.
Don't Smoke in Bed
While some of our mattresses are fire retardant, we don’t recommend smoking on the bed.
Don't use any HARSH liquids
We do not recommend use of harsh chemicals or liquids to clean your mattress.
Don't iron on the Mattress
The ticking and the foam inside will get damaged.
Don't Remove the tag
The warranty will be void without the label.
Avoid Sitting on the Edge
It is advisable to avoid sitting on the edge of the mattress for longer periods since they stress the structure on the edges.
This product comes with a 100 nights free trial period. The warranty covers any kind of manufacturing defect/ dent or sagging that causes a visible Indentation of 1 inch or more on the mattress . You can easily get your mattress replaced or repaired in case this happens.
We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to Returns Policy
Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts.
We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality.
All our products also have to pass stringent quality checks.
So you only receive a product that scores high on both style and quality.
Recommended Combos with Original Orthopedic 3-Layered Medium Firm Memory Foam 6 Inch Mattress (L: 78)