Upholstery once stained is difficult to clean. So, please avoid any spills.
Rotate your Mattress
Rotating your mattress lengthwise ensures a longer life for the mattress.
Don't fold your mattress
Doing so negatively impacts construction and life of the mattress.
Don't Smoke in Bed
While some of our mattresses are fire retardant, we don’t recommend smoking on the bed.
Don't use any HARSH liquids
We do not recommend use of harsh chemicals or liquids to clean your mattress.
Don't iron on the Mattress
The ticking and the foam inside will get damaged.
Don't Remove the tag
The warranty will be void without the label.
Avoid Sitting on the Edge
It is advisable to avoid sitting on the edge of the mattress for longer periods since they stress the structure on the edges.
Warranty covers all manufacturing defects that may arise during the warranty period. Warranty doesn’t cover abuse of product, stain, fabric damage, natural wear and tear. In case you encounter any issue while using the product, please write to firstname.lastname@example.org to get more details about the warranty of your product and process to claim. We recommend that you look up the product warranty details on your warranty card along with the mattress for exact details.
We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to Returns Policy
Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts.
We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality.
All our products also have to pass stringent quality checks.
So you only receive a product that scores high on both style and quality.
Recommended Combos with Ortho Active Orthopedic Queen Size Coir Memory Foam Mattress