Avoid keeping very hot or very cold materials on the wood directly, always use coasters or mats.
Any spillage should be wiped away with a dry cloth immediately.
We recommend a 6 monthly wax rub-down for solid-wood furniture.
Most of our furniture is made of natural materials, which will have natural differences and the occasional minor blemish.
The product comes with a 12 month warranty against any manufacturing defects and any other issues with the materials that have been used.
The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.
Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above.
There can be a minute difference in fabric color and wood finish between the images here and the actual product. This is caused by the difference in screen calibrations and resolutions across different displays.
It is acceptable to have a slight mismatch in dimensions up to 12mm in upholstered products and up to 6mm in non upholstered.
Our products are designed for residential use only hence warranty will be void outside residential use
We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to Returns Policy
Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts.
We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality.
All our products also have to pass stringent quality checks.
So you only receive a product that scores high on both style and quality.
Recommended Combos with Roller Coaster Study Table