Urban Ladder Home Decor Solutions Private Limited, Block C & D, Plot No. 1, 2nd Phase,Industrial Area, Sector - Bidadi,Bangalore-562109
Cover the mattress
Upholstery once stained is difficult to clean. So, please avoid any spills.
Rotate your Mattress
Rotate your mattress at every 6 months to 1 year lengthwise to ensure a longer life.
Don't fold your mattress
Doing so negatively impacts construction and life of the mattress.
Don't Smoke in Bed
While some of our mattresses are fire retardant, we don’t recommend smoking on the bed.
Don't use any HARSH liquids
We do not recommend use of harsh chemicals or liquids to clean your mattress.
Don't iron on the Mattress
The ticking and the foam inside will get damaged.
Don't Remove the tag
The warranty will be void without the label.
Avoid Sitting on the Edge
It is advisable to avoid sitting on the edge of the mattress for longer periods since they stress the structure on the edges.
The product Comes with a 12-month warranty
We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to Returns Policy
Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts.
For products purchased with a trial period, eligibility for return within that trial period would be that the product would need to be clean and free from any damages along with the availability of the complete original packaging material.
Our mattresses are backed by over 50 years of technological expertise in sleep products.
ISO 9001 : 2008 Certified Mattress Factory: All our manufacturing processes and materials meet the exacting standards required for ISO 9001 : 2008 certification.
Quality checkpoints: Post manufacturing, each product has gone through a stringent quality checking process in 5 stages, with a checkpoint of over 75 quality aspects.
We work very closely with our vendors to ensure best-in-class quality of raw material and finished designs. So please let us know if there’s anything at all you’d like to share! Write to us at email@example.com with Mattress Feedback in the subject line.