• It is always recommended to follow the prescribed weight limits.
• Always use coasters or mats while keeping hot, cold or wet materials on the surface else this can affect the polish.
• Any spillage should be wiped dry with a soft cloth immediately as there is a chance of staining.
• Any cleaning needs to be done with water only
• For an ageless look of the product, we recommend a 6 monthly wax rub-down for solid-wood furniture. Wood wax is easily available in online stores & local hardware stores
• Colour / polish can fade due to prolonged exposure to sunlight.
• Note: Please avoid dragging the product to reposition it, as this can weaken the joints over an extended period of time.

• This product comes with a 12 months warranty against manufacturing defects.
• Fabrics, leatherettes and leathers, if used, will not be covered by the above Warranty.
• Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above.
• Click here to read the complete Warranty policy.
• NOTE:
• There can be a minimal variation in color and finish of the products sold time to time.
• There can be a minimal variation in dimensions up to 12mm in upholstered products and up to 6mm in non upholstered products.
• Our products are designed for the sole purpose of residential usage, hence outside residential use will lead to void of warranty.
• Termite & Fungus will not be covered under the warranty.

• Our products are made from high quality engineered wood which is manufactured according to stringent BIS norms.
• Each product has gone through a stringent quality checking process in 3-stages, with a checkpoint of over 50 quality aspects
• We work very closely with our vendors to ensure best-in-class quality of raw material and finished designs.
• There could be minor variations in colour especially over different batches of products over a period of time. Please consider this while adding products to your existing furniture set.

 NOTE : Urban Ladder makes all efforts to ensure that products with wood finishes like Teak, Mahogany etc are colour matched to ensure minimum variations between other products of the same colour.