INTERIOR DESIGN CONSULTATION
Our homes reflect our personality, sense of aesthetics, and tastes. It’s easy to find home design inspiration online, in magazines, or in homes we visit. But turning these interior decoration ideas into reality is the real challenge. This is where Urban Interiors, our interior design service comes in. Work with our team of interior designers to create a beautiful, personalised home!
Make It Yours
Frequently Asked Questions
- 1. What are the services included in Urban Ladder’s Interior Design Solutions?
- We offer personalised design solutions pertaining to furniture and decor. Here’s a quick snapshot of the process:
- After you submit a request for a consultation, we will call you to understand your requirements..
- Post this, we will set up a call between you and our in-house designer. After this call, our designer will create a proposal, so you can see your home as we envision it.
- If you find the proposal to your liking, you can either choose to place the order yourself on our website or ask us to place it for you.
- We also assemble and arrange all the selected furniture and/ or furnishing to your liking.
- 2. Is there anything your team will not undertake?
- We are currently unable to extend a comprehensive, everything-included service. This means that we do not offer the following:
- Customised wardrobes and kitchens
- Structural changes to the space
- Bathroom decor, design, or fittings
- False ceilings
- Custom window treatments
- Interior/Exterior Painting Service
- 3. Could I engage your services for only 1 or 2 rooms in my house?
- Yes. We’d love to help make any part of your home beautiful.
- 4. What if I already have furniture that I want to use?
- No problem! We’ll work with any furniture you already have. We’ll make sure that our recommendations take existing furniture into consideration.
- 5. What if I like something that you don’t have in your catalogue? Will your team source it or get it made for me?
- Not at the moment. Currently, we only make recommendations of products available in our website or stores. You’re welcome to choose products and merchandise of your liking outside our catalogue. However, we would not be able to assemble or install these products.
- 6. How long does it take from Proposal to Completion?
- That’s up to you. Some of our customers decide quicker than others, while some of them like to take their time. Creating your dream home doesn’t happen in a snap, and we’ll take the time to help shape your ideas to your satisfaction. However, from the time you confirm your order, we take 1-3 weeks to execute the order.
- 7. All that’s fine, but what if I don’t like the design proposal?
- We completely understand if you don’t warm up to our designer’s suggestions. You can simply let us know that you don’t want to go ahead with the proposal, and we can part ways, with no hard feelings.
- 1. How long does it take to deliver everything?
- That depends on what you opt for in your personalised solution. It takes 21 days to deliver made-to-order sofas and 15 days to deliver other furniture.
7 - 15 days
- 2. Can I stagger the delivery/ installations?
- Yes, absolutely. We’ll work with you to deliver and / or install sections as it suits you.
Payment & Warranty
- 1. How much will this service cost?
- You pay an initial sum of Rs 299 for the consultation, which you can redeem later against any Urban Ladder product. Besides this, you pay for any furniture and decor you choose from our catalogue. There are no other costs attached to this service.
- 2. How can I redeem the consultation fee?
- The consultation fee (Rs. 299) is redeemable against any Urban Ladder product or merchandise. Once your consultation is completed, we will email you a code that you can use to redeem the amount.
- 3. What kind of warranty do you offer on your designs?
- The warranty period differs from design to design. Please check the product page of the design you like, for specific details on warranty.
Returns & Cancellation
- 1. What if I don’t like any (or some) of the Urban Ladder products?
- You can return the product on the spot at the time of delivery.
- 2. What if I change my mind after the order is delivered?
Sorry, we will not be able to process cancellation requests after the order is delivered.
PLEASE NOTE: Returns and cancellations are subject to each product’s individual policy. Please check with your designer to know more.