Always follow the recommended weight limit for products
Always use coasters or mats while keeping hot materials on the surface
Products can be dismantled and re-assembled multiple times in case of shifting/moving around furniture
Colour / polish can fade due to prolonged exposure to sunlight.
Avoid using abrasive materials like scrub pads for cleaning the surface as they may scratch the surface.
Use mild detergents with a soft sponge / cloth for cleaning stains. Pure alcohol can be used to clean stubborn stains followed with a mild detergent cleaning process.
Note: Please avoid dragging the bed to reposition it, as this can weaken the joints over an extended period of time, especially in MDF/Particle Board beds.
The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.
Please note that the above policies do not apply to all pincodes. To see the policy for your location, enter your pincode in the box above.
There can be a minute difference in fabric color and wood finish between the images here and the actual product. This is caused by the difference in screen calibrations and resolutions across different displays.
It is acceptable to have a slight mismatch in dimensions up to 12mm in upholstered products and up to 6mm in non upholstered.
Termite & Fungus will not be covered under the warranty.
We offer cancellations until the product is Shipped. Returns within 7 days of the delivery are eligible for damaged or defective products. To know more please refer to Returns Policy
Note: Please do not unbox or assemble the product yourself. Cancellations/ Returns/ Warranty will be void if not unboxed or assembled by Urban Ladder authorized furniture experts.
We take great pride in all the designs we curate, and partner with the best manufacturers to ensure that the materials we use–be it metal, fabric, glass, or wood–are of the highest quality.
All our products also have to pass stringent quality checks.
So you only receive a product that scores high on both style and quality.
Recommended Combos with Cloud Tails Engineered Wood Drawer storage Bed in Pink Colour